Privacy Policy

1. Commitment to Privacy

K71 (MSME Udyam: UDYAM-RJ-01-0176167, operates k71.in) is committed to protecting the personal data and privacy rights of our buyers, merchants, and visitors. This Privacy Policy details our protocols regarding collection, storage, and handling of information.

2. Information We Collect

• Contact & Identification Data: Full name, phone number, and verified email address upon registration.
• Delivery Information: Physical delivery address, landmark, city, state, and postal pincode for order fulfillment.
• Transactional & Audit Logs: Order numbers, item specifications, and payment gateway transaction references. We never store credit/debit card numbers or UPI PINs.

3. How Your Information is Utilized

We process your data exclusively for lawful e-commerce purposes:

• Confirming and dispatching orders with verified merchants.
• Generating automated courier dispatch labels and real-time tracking links.
• Processing secure payment authorizations and refunds through certified banking partners.
• Communicating order status updates via SMS, WhatsApp, and email.

4. Zero-Sale Commitment & Third-Party Disclosures

We strictly do NOT sell, rent, lease, or monetize your personal information to third-party advertisers or data brokers under any circumstances.

Your details are shared strictly with essential operational partners:

• Logistics Providers: Courier partners (Delhivery, BlueDart, Shadowfax, Shiprocket) for parcel delivery.
• Payment Gateways: RBI-authorized Payment Gateways (e.g. PhonePe) for payment authentication and fraud prevention.

5. Data Retention & Security Controls

All communications across K71 are protected by industry-standard 256-bit Secure Socket Layer (SSL) encryption. Data is stored on secure cloud servers with strict firewall access restrictions.

6. Grievance Officer & Contact

For questions regarding data access, deletion, or privacy queries, contact our Data Protection Officer at [email protected] or call +91 95493 11580.